
Terms of use & Privacy
Terms and Conditions for Berlinir Walking Tours
Terms and Conditions for Berlinir Walking Tours:
1. Introduction
Welcome to Berlinir Walking Tours! By booking a tour with us, you agree to these terms and conditions. Please read them carefully.
2. Booking and Payment
All bookings must be made in advance through our website or designated booking platforms. Payment is required at the time of booking. Prices are inclusive of all applicable taxes.
3. Cancellation Policy
If you need to cancel your tour, please notify us at least 48 hours before the scheduled start time for a full refund. Cancellations made within 48 hours of the tour will incur a 50% cancellation fee. No-shows will not be refunded. We reserve the right to cancel a tour due to unforeseen circumstances. In such cases, we will offer a full refund or rebook the tour at your convenience.
4. Insurance
All participants in our tours are covered by liability insurance. However, we recommend that you carry your own travel insurance to cover any personal belongings or unforeseen events.
5. Participant Responsibilities
Participants are responsible for their own health and safety during the tour. Please inform your tour guide of any medical conditions or requirements before the tour begins. Participants must follow the instructions of the tour guide at all times.
6. Changes to Terms and Conditions
We reserve the right to amend these terms and conditions at any time. Changes will be posted on our website, and it is your responsibility to review them before booking a tour.
7. Governing Law
These terms and conditions are governed by the laws of Germany. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Berlin.
8. Contact Information
For any inquiries or concerns regarding these terms and conditions, please contact us at nirosental@gmail.com.
By booking with Berlinir Walking Tours, you acknowledge that you have read, understood, and agreed to these terms and conditions. Thank you for choosing us for your exploration of Berlin!
Privacy Policy
Updated on September 28, 2025.
We place the utmost importance on protecting the privacy of our website visitors and customers. Our activities are conducted in accordance with the Privacy Protection Law, 1981, the Privacy Protection Regulations (Data Security), and Amendment No. 13 to the Law.
1. What Information Do We Collect?
When using the website or contacting us, we may collect the following information:
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Personal details you provide – full name, phone number, email address.
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Order and purchase details – order history, purchased products, order notes.
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Technical and usage information – IP address, device and browser type, operating system, general geographic location, and on-site activity (pages visited, time spent, actions performed).
2. Purposes of Using the Information
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Providing products and services – processing orders, issuing invoices.
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Improving user experience – adapting the site to your device, displaying relevant content, fixing errors.
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Personalized marketing (with explicit consent) – sending offers, updates, and coupons.
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Legal compliance – retaining transaction data, preventing fraud, ensuring data security.
3. Data Storage and Security
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Stored only on secure systems.
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Access restricted to authorized employees only
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Use of encryption, firewalls, backups, and continuous monitoring
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Compliance with strict information security standards
4. Sharing Information with Third Parties
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Payment processors – for secure payment processing
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Technology service providers – such as hosting or mailing systems
We do not sell personal information to third parties.
5. Cookies and Third-Party Services
The site uses cookies and external services to ensure proper functionality and improve user experience:
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Essential cookies – required for basic services.
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Performance and analytics cookies – e.g., Google Analytics, collected anonymously.
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Marketing cookies – e.g., Facebook Pixel or Google Ads, stored only with your consent.
You can accept or reject non-essential cookies via the consent banner when entering the site, or adjust your browser settings to block or delete cookies at any time.
6. Your Rights as a Visitor
In accordance with the law:
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Access – obtain details about the data stored about you
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Correction – update inaccurate information
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Deletion – request data deletion (subject to legal retention requirements)
Opt-out from marketing – at any time
Requests should be sent to: nirosental@gmail.com
7. Protection of Your Data
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The site operates under a secure SSL protocol.
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Use of encryption, intrusion detection systems, backup, and monitoring.
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Organizational measures – employee training, password management, restricted access rights.
8. Changes in Policy
We reserve the right to modify or update these terms at any time. Any changes will be posted on the website, and your continued use of the website constitutes acceptance of the revised terms.
9. Contact Us
For any questions, requests, or clarifications regarding privacy and data security, please contact us at: nirosental@gmail.com